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After Sale Policy

Complaint Email


Warranty Time

All products listed in www.onlumi.com come with 2 years warranty counted from the date of production finished

Quality Defect

What is the quality defect?

Disability to function as promise in the limited working environment within the warranty period.

What do we deal with quality defects?

Once an issue is confirmed as a quality defect, we will fully respond to that and an equivalent refund or replacement will be done depending on which you prefer to.

Technical Support

  • Analyze connection issues and provide a solution.
  • Offer technical data as request.
  • Work with you to get a certificate of approval.

Request a Quote

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