FAQ

Warranty periods vary by product category. Please see our After-sales Policy page for details, including warranty periods by category, coverage and the claim process.

Yes. We support various customizations: customized packaging for different sales methods (we have rich experience on this), printing your logo on the products (by laser printing or silk screen printing), customized wire length and wire color order, app customization, customization of product functions and configurations, etc. The MOQ and lead time for customization are determined according to the specific case. Please contact us to evaluate your project.

It depends on the product. Please refer to the description on the specific product page.

Currently we have CE, RoHS, REACH, UKCA, UL, cUL and SGS. This does not mean every product carries all of these certifications — certifications vary by product. Please refer to the description on each product page.

Most of our products are patented. Please refer to the description on each product page for details. If you have any further questions about this, feel free to contact us.