Complaint Email
robert@onlumi.com
Warranty Time
All products listed in www.onlumi.com come with 2 years warranty counted from the date of production finished
Quality Defect
A. What is quality defect ?
Disability to function as promise in limited working environment within warranty period
B. What do we deal with quality defect
Once an issue is confirmed as a quality defect, we will fully response that and an equivalent refund or replacement will be done depending or which you prefer to.
Technical Support
- Analyse connection issue and provide solution
- Offer technical data as request
- Work with you to get certificate or approval