Complaint Email


[email protected]

Warranty Time


All products listed in www.onlumi.com come with 2 years warranty counted from the date of production finished

Quality Defect

A. What is quality defect ?
Disability to function as promise in limited working environment within warranty period

B. What do we deal with quality defect
Once an issue is confirmed as a quality defect, we will fully response that and an equivalent refund or replacement will be done depending or which you prefer to.


Technical Support

  • Analyse connection issue and provide solution
  • Offer technical data as request
  • Work with you to get certificate or approval